Connection Tips
If you're experiencing problems connecting to the internet, there are a few things you can try before calling us.
1. Down by the time on your desktop locate an icon like the one in the image below.
Right-click
on the icon then left-click on repair. This may take a moment before
it
works, so give it about 20 seconds then try the internet
again.
2. Down by the time on your desktop locate an icon like the one in the image below.
Right-click on the icon then left-click on "Open Network Connections".
Right-click
on your connection icon then left-click on "Disable". Wait
until the icon
says it's Disabled.
Now
right-click on your connection icon then left-click on "Enable".
Wait until the
icon says it's Enabled, and try the internet again.
2. If you're using a router, unplug the power to the router. Leave it unplugged for
about 30 seconds. Then plug it back in, wait about 30 seconds, and try the
internet again.
3. Unplug the Motorola power supply (the one with the green light that powers the
radio) leave it unplugged for about a minute, then plug it back in. It will take the
radio about 2 minutes to start back up. Try the internet again.
If you're still experiencing problems give us a call at:
817-579-5050
or Metro at
817-279-8660
Monday thru Friday
9am to 5pm